Long wait on arrival before leaving airport
The long wait was because 3 passengers, booked on the same shuttle service, weren’t due to arrive until nearly 4 hours after my flight had landed. If I had been informed of this 12 hours in advance, I would have arranged another pick up. But bad administration didn’t inform me of this. In the end, the passengers didn’t arrive and I waited for nothing.
urlaubstransfers
Good day Chris,
We regret that there was an enormous waiting time for your transfer booking and apologize for this.
Subsequently, we would like to refer you to our customer service after the trip. Please let our colleagues at [email protected] know your booking number and concern described here, so that we can check this again.
Best regards, Kate from vtours- Team Aschaffenburg