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Slimshop - No customer service, violation of terms and conditions

Adam Hotový
27.02.2018
Seven days ago I ordered four products from their website until payment everything went well, then after payment, I get confirmation of payment and also a few minutes later I got the email that my shipment will be shipped next day. Its six days from that and nothing came I also called to post, and they never received anything for me to be delivered. In websites and email they are writing delivery max 3-4 days but products I ordered never been shipped. Also on the website, you can´t really check the status of your order. I wrote two emails to support of them, and always they just write we will contact you within 24 hours, and that never happened.
If nothing gets solved soon, I will solve it with authorities as its violation of their Terms and conditions.
Don´t recommend you to order anything from them, worst experience with the online shop so far.
Antwort von TLC Trading GmbH auf diese Bewertung.

Guten Tag, wir haben umgehend eine kostenlose Teillieferung versandt, da einer der bestellten Artikel aufgrund der grossen Nachfrage kurzfristig nicht verfügbar war. Vielen Dank für Ihr Verständnis.

TLC Trading GmbH
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213 Bewertungen
TLC Trading GmbH

Grindelstrasse 15
8303 Bassersdorf