You lost my trust
I ordered instant idli mix mtr 500 gm 8 Units . You sent me only 2 units with regret to return my money which I still wait to come back to my account. I asked you to replace with smaller weight packets but you regretted .. may be because that packet costs slightly more. But you lost my trust.
Jamoona.com
Dear Pramod,
Thank you for your feedback.
We would like to sincerely apologize that part of the ordered goods was not included in your package.
We will be happy to send you the missing item in the corresponding quantity in a smaller pack size (200g packs).
Alternatively, we can immediately refund the purchase price.
Please confirm briefly which option you prefer and we will proceed accordingly.
We kindly ask you to excuse the inconvenience caused.
Best regards, Team Jamoona