Still waiting
I don't know when will I get my order delivered...on 1.11.2021 i placed my order, already made payment through Paypal but there is so far no information from Jamoona...i almost regret why i decided to purchase, i could have gone to our local store which 45 mins drive from my place..i am asking Jamoona to give me an update as to when it will be delivered. I should have gone through customers feedback before i placed my order. Hopefully someone will read this comment and expedite the process.
Jamoona.com
Dear customer,
Thank you for your feedback.
We are sorry to hear that you were not satisfied with our service and the shipping time of your order.
We are doing our best to stick to the shipping time specified in the shop so that our customers receive their goods as quickly as possible.
We have faced several challenges over the past few weeks.
Last month we set up our own warehouse and trained a completely new team.
In addition, at the time of your order, fresh items were launched in our shop for the first time, which brought up additional challenges.
Due to the Diwali week, we were also confronted with a very high order volume.
Your order has left our warehouse and we have sent you a shipping confirmation including your DPD tracking link via email.
We can understand your disappointment about the long shipping time and have sent you a € 10 discount code as a small compensation, which you can redeem for a future order.
This code is valid for one year and can be redeemed on our entire product range.
We hope you agree with this solution and would like to apologize for the inconvenience caused.
Best regards, Team Jamoona