Delayed Service
I placed my order on 17.02.22 but it is still unavailable. Though they mentioned it usually takes 2-3 working days. But almost 6 working days has been passed but didn’t get the delivery. Very much disappointed with the service. I needed some grocery urgently. But after 7/8 days of ordering I haven’t get my order.
Jamoona.com
Dear Bithi,
Thank you for your feedback.
We are very sorry to hear that you were dissatisfied with our service and the processing time of your last order.
We can understand that the long waiting time for the goods is very annoying for you.
We would like to apologize for this very much!
As a compensation for the delay in the shipping process of your order, we would like to offer you a 10€ coupon code you can redeem on a future order.
Please confirm briefly if you agree with this solution and we will be happy to send you the discount code.
We hope to welcome you again as a customer in our shop and to convince you of a better service this time.
Best regards, Team Jamoona