5.00

Excellent customer service

Gabor
07.08.2023
I've ordered two rulebooks and two sets of seven dice from FantasyWelt. One of the sets had a D20 that came damaged from the factory, and they gave me the options to either get a new set or get a refund, and they also offered to pay for the return postage. I asked for a refund which they paid back and they also let me keep the faulty dice set. The two customer service representatives were nice and quick to respond. Thank you!

5/5
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4.94 / 5.00
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FantasyWelt.de

Trichterbecherweg 19-21 Büdelsdorf

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