Perfect product and service!
I ordered two Demeyere pans and two lids. They arrived in perfect condition, one week earlier than estimated. Everything came to my doorstep well-packed and in perfect condition and I couldn't be happier with the quality and performance of the cookware, at a price significantly lower than what US sellers were asking.
While I am delighted by the product, I must say that the prompt and very friendly customer service impressed me even more. Benjamin sent a personalized invoice and explanation of shipping time the day after I ordered the items, then another message and tracking number once the items shipped (a day or so later). After years of shopping at local US stores with ill-tempered or apathetic sales staff, this was like a breath of fresh air. As I gradually upgrade my cookware over the next year or so, Berondi will be the place where I shop! Thank you, Benjamin!
While I am delighted by the product, I must say that the prompt and very friendly customer service impressed me even more. Benjamin sent a personalized invoice and explanation of shipping time the day after I ordered the items, then another message and tracking number once the items shipped (a day or so later). After years of shopping at local US stores with ill-tempered or apathetic sales staff, this was like a breath of fresh air. As I gradually upgrade my cookware over the next year or so, Berondi will be the place where I shop! Thank you, Benjamin!
berondi
